Barbara brings 35 years of experience and proven performance in the insurance industry, specializing in catastrophic case management, drug and medical utilization review, and critical-care nursing. She transitioned into Medicare Secondary Compliance in 2003 providing extensive business development and significant growth nationwide.

As an instructor, Barbara has taught multiple courses and participated in conference presentations and webinars across the United States. She is also a member of The National Medicare Secondary Payer Network (MSPN), the Medicare Advocacy Recovery Coalition (MARC), and a commissioner for the International Commission on Health Care Certification CLCP board. Barbara holds a Bachelor of Science degree in Nursing from St. Louis University, graduating with honors. Additional professional credentials include Registered Nurse, Certified Life Care Planner, and Medicare Set-Aside Consultant – Certified.

Jon has over 30 years of experience in the insurance industry including 10 years with a national property/casualty carrier where he functioned as an SIU specialist, Claims Manager, and Corporate Trainer before moving on to a national third-party administrator where he managed a team responsible for the WC claims oversight of one of the largest hotel chains in the country. He transitioned to the Medicare compliance space in 2004 and has focused on providing innovative MSP solutions for over 19 years.

Jon has written and contributed to articles on Medicare Secondary Payer related matters, is a former instructor with the California Insurance Education Association (IEA), is a Certified Medicare Secondary Payer Professional (CMSP) and is a member of The National Medicare Secondary Payer Network (MSPN).  In addition, Jon frequently presents at both national and regional industry conferences and events.  He is a graduate of California State University, Fullerton, and holds a Bachelor of Arts in Business Administration.

Lisa oversees IMPAXX’s operations including service coordination, quality assurance, and information technology and provides education on MSA and service-related topics. She also works closely with customers, providing guidance on clinical issues, MSA allocations, and CMS submissions.

Bridget has over 20 years of experience as a former practicing attorney focusing on workers’ compensation, general liability, and Medicare compliance law. She works with customers to develop Medicare compliance programs and procedures and to successfully navigate Medicare Secondary Payer issues. Bridget is a co-chair of the podcast committee for the MSP Network and is part of the MARC Coalition serving on the Allocation/MSA work group.

She has a Bachelor of Arts degree from Gannon University and Master of Arts and Juris Doctor degrees from Duquesne University.

Jennifer serves as the IMPAXX Compliance Officer. She ensures proper policies and practices are enforced to comply with state and federal data security and privacy laws and regulations. Jennifer leads the IMPAXX Enterprise Risk Management Committee, which is charged with the identification and mitigation of the company’s risk exposure. She also has extensive experience with vendor and customer contract negotiations.

Jennifer earned a Bachelor of Science in Finance from Towson University, a Master of Business Administration from the University of Baltimore, and a Juris Doctor and Master of Laws in Taxation from the University of Baltimore School of Law. She is also licensed as a registered nurse.

Christian has more than 17 years of experience and proven performance in the insurance industry, specializing in ancillary specialty services and pharmacy benefits management. He has led teams nationally and regionally for long tenured executive positions in past organizations. Christian transitioned into Medicare Secondary Compliance in 2021 providing extensive business development and management experience.

He has a Bachelor of Science degree from Florida State University.

Laura handles all areas of human resources including recruiting, employee benefits, company policies and compliance. She is driven to improve teammate experiences by developing performance management systems focused on goals and career growth.

Laura received her Bachelor of Science in Biology and Chemistry from the George Washington University and is an active member of the Society of Human Resources Management (SHRM).

Jessica Wingenroth began her career in Medicare Secondary Payer compliance in 2004, initially as an attorney with Pittsburgh-based law firm before joining MEDVAL in 2007, and IMPAXX in 2022. Over the years, Jessica has been involved in building products and services that support every aspect of Medicare Secondary Payer compliance. She has been a featured speaker for Lorman and Strafford Publications but above all, enjoys participating in educational training, advisory and strategic planning sessions with our customers: local, national and international companies in the insurance industry.

She holds a Juris Doctor from the University of Pittsburgh School of Law and a Bachelor of Science in Consumer Affairs from Indiana University of Pennsylvania.

Frank Fairchok provides technical oversight of our Medicare reporting service offerings. He has more than 12 years of experience in Medicare Secondary Payer compliance, with a focus on Mandatory Insurer Reporting for the MMSEA requirements for Section 111. Frank has also served as a frequent speaker and panelist on MMSEA Section 111 compliance for a variety of conferences and organizations including RISE, The National Medicare Secondary Payer Network (formerly NAMSAP), and WorkCompCentral.

He received his Bachelor of Applied Science in Technology Management from Saint Petersburg College and has over 30 years of business experience in the workers’ compensation, telecommunications, and financial industries.